Frequently Asked Questions

Welcome to our FAQ page. Have fun with your new pattern resource and start collecting projects now. Once you have downloaded your charts you are free to use and adapt them as you wish.

Please don’t share them with friends – persuade them to download their own!

Here are answers to some of the commonest questions – if you have other queries please feel free to email me at

What type of stranded cotton (floss) is used on the charts/patterns?

I have used Madeira and DMC threads (sometimes the key is for both) but you can change these to suit your preferences. Why not use our useful thread colour converter.

Is it safe to use my credit card on Stitch for your Stash?

Yes it is. It is actually safer than putting your card number in the post! We pay for special encryption to prevent misuse of your card details and Paypal is used safely all over the world

Can I use a chart more than once?

Once you have bought the chart, I am happy for you to use it as often as you want. If you sell the finished pieces for charity I would be grateful for a mention!

If I download to my iPad, how do I lock the screen in portrait or landscape mode?

You can use the rotation lock mode on your iPad to prevent the iPad display from switching between portrait and landscape mode. For more information on how to use this please visit

I have paid for my charts but had no email has arrived so I have not been able to download my pattern, what happens then?

If you have purchased a chart but not received your email check your SPAM/JUNK folders just in case. If you still cannot find it drop me a quick email and I can resend….

Do I get my Cross Stitch Guild discount on Stitch from your Stash?

Sorry the answer is no at the moment - I am scratching my head over this at the moment